Our identity is the business of wine production ? and it is much more. We also feel very attached to our family?s long tradition in this business. So we are always mindful of our great grandfather?s philosophy on how to choose the right grapes and produce
Our identity is the business of wine production ? and it is much more. We also feel very attached to our family?s long tradition in this business. So we are always mindful of our great grandfather?s philosophy on how to choose the right grapes and produce wine of great quality.
Over 200 years ago the Schmitt ancestors settled in the small village of Longuich, located along the Mosel River in the Mosel-Saar-Ruwer wine region, and began managing vineyards and producing wine. Now in the 4th generation, Schmitt S?hne is one of Germany?s largest and most successful wine exporters to wine drinkers all over the world.
While continuously developing our winemaking and looking for ways to incorporate new technologies and techniques, we never lose sight of the traditional way of producing exceptional German wines. Our policy has remained the same for over 200 years: We want to produce the best wines possible using only top-quality grapes. Today we offer the whole world a taste of great wines at affordable prices.
To ensure the best possible service and products are provided to our customers, various Quality Management Systems, like HACCP, BRC, IFS and ISO are an integral part of our production procedures and management.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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