At the production and vineyard level, where quality begins, Michele Chiarlo has for thirty years pursued an endless search for control over the finest vineyard sites in each of the zones from which he produces his wines. Perhaps the crown jewel among these
At the production and vineyard level, where quality begins, Michele Chiarlo has for thirty years pursued an endless search for control over the finest vineyard sites in each of the zones from which he produces his wines. Perhaps the crown jewel among these is the vineyard of Fornace di Tassarolo in the Rovereto area of Gavi, a small parcel planted in 1910 which yields a brilliant and intense Gavi of exquisite refinement. He also has long-term agreements with the owners of two spectacular vineyards in the Castiglione Falleto and Serralunga crus of Barolo, from which he produces Barolo Riserva Rocche di Castiglione and Barolo Riserva Vigna Rionda di Serralunga. In addition to these contracts, he has also purchased the Antico Podere Averame in the Cerequio cru of Barolo, considered one of the zone’s finest Nebbiolo vineyards; and an estate, also in Barolo in the cru of Cannubi, which due to its extremely sharp gradient had never been cultivated. With considerable capital investment, this vineyard has been terraced and brought into production, the first time such a project has ever been undertaken in Piedmont.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
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