Although the vines in Urville were originally planted by the Romans 2000 years ago, it was Saint Bernard, founder of Clairvaux Abbey, who had our cellars built in 1152. Seven centuries later, in 1808, around this magnificently preserved testimony to mediev
Although the vines in Urville were originally planted by the Romans 2000 years ago, it was Saint Bernard, founder of Clairvaux Abbey, who had our cellars built in 1152. Seven centuries later, in 1808, around this magnificently preserved testimony to medieval times, where the exceptional cuvees slumber, the family domaine was created which today is headed by Michel Drappier. An area in which Pinot Noir thrives, a grape variety which ?runs through our veins?, Urville lies where our vineyard was first planted and is now cultivated according to organic and natural principles. Just like the ?archives? plotting the long history of our house, we also continue to cultivate forgotten and nevertheless unforgettable grape varieties: Arbane, Petit Meslier and Blanc Vrai. Today, rather than sophisticated, sometimes overdone excellence, we prefer authenticity and a natural approach. Thanks mainly to very low quantities of dosage and extremely limited use of sulphites, of which the Brut Nature Without Sulphur cuvee is the culmination, we are able to highlight the multifaceted aspects of our terroirs and our wine-making.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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