FeaturesSustainableProducer DescriptionWe currently farm a total of 240 acres across three different vineyards in Paso Robles and Edna Valley, and make all our wine in our LEED Certified Winery at Heart Hill Vineyard. We are known for our estate grown Cabe
Sustainable
We currently farm a total of 240 acres across three different vineyards in Paso Robles and Edna Valley, and make all our wine in our LEED Certified Winery at Heart Hill Vineyard. We are known for our estate grown Cabernet Sauvignon, Pinot Noir and Chardonnay as well as our flagship blend Fog Catcher; however, we grow a wide range of varietals and specialize in small lot bottlings that we allocate primarily to our Wine Club Members. After growing up on a farm in West Virginia, Richard Niner spent his career building small businesses across a wide variety of industries. One of his business ventures brought him to Paso Robles in the early 1990s and he was immediately drawn to the potential of both the land and the people who lived here. After a long search, Richard and Pam purchased their first vineyard, Bootjack Ranch, in 2001 and spent the next decade building a tasting room and winery, finding and planting two additional vineyards, and assembling the current team. In 2013 they retired and their son Andy took over the day-to-day management of the business. We are passionate about sharing our wines with our customers in every aspect of any experience. The Central Coast of California is truly a spectacular place, and we host winery tours, seasonally inspired lunch service and a variety of fun and creative dinners designed to showcase it. We believe that good people are the key to a memorable experience, so all our events are designed to be interactive and educational. Our Chef might decide to teach you how to shuck fresh oysters during a class; our Winemaker may lead a blending seminar with his favorite barrels; our Vineyard Manager might take you to the top of Heart Hill to geek out about rootstock. Regardless, our goal is to have guests walk away loving this place as much as we do.
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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