At the beginning of the 19th century, a London-born doctor left his ship and settled in La Serena, Chile?s second oldest city. His grandson became the first member of the Edwards family to make wine in Chile?s ideal environment for growing grapes, and ther
At the beginning of the 19th century, a London-born doctor left his ship and settled in La Serena, Chile?s second oldest city. His grandson became the first member of the Edwards family to make wine in Chile?s ideal environment for growing grapes, and thereby founded a family tradition that flourishes to this day. In 1976, his descendant, Luis Felipe Edwards Sr, purchased a large estate at Puquillay in some of the best viticultural land in Chile?s Central Valley. Thus began the latest chapter in the family?s winemaking story. He restored old vineyards planted in the 1930s and early 1950s, introduced several new grape varieties and eventually built a winery equipped with the latest technology to make and bottle wine under his own name. His first vintage, Luis Felipe Edwards Cabernet Sauvignon 1994, was launched on the international market in late 1995 and is still magnificently drinkable to this day. Today, 100% under the family?s control, the company exports to over 60 countries. Vi…
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
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